Mh145 Privacy Policy — User Personal Information Protection

This policy explains how mh145 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to ensuring your privacy is respected at all times.

Effective Date: 1 January 2026

Data Encrypted with Industry-Standard Protocols Personal Information Not Sold to Third Parties Cookie Controls in Your Hands Data Access & Deletion Rights Available Malaysian Ringgit (RM) Transactions Protected Data Encrypted with Industry-Standard Protocols Personal Information Not Sold to Third Parties Cookie Controls in Your Hands Data Access & Deletion Rights Available Malaysian Ringgit (RM) Transactions Protected

Information We Collect

When you register and use the mh145 platform, we collect several categories of information to ensure the platform runs smoothly and securely for all users in Malaysia. The information collected includes:

Account information: Full name, date of birth, email address, mobile number, and an encrypted password collected at registration.
Device and browser information: Device type, operating system, browser type, IP address, screen resolution, and login sessions — for security purposes and detection of suspicious activity.
Payment information: Bank account holder name, bank account number (partially masked), and deposit and withdrawal history in Malaysian Ringgit (RM). We do not store credit or debit card details directly — transactions are processed through a secure payment gateway.
Cookies and tracking data: Session cookies, user preference cookies, and platform usage analytics data to enhance the user experience.
Usage activity data: Game records, betting history, session duration, pages visited, and user actions within the platform — for customer support and service improvement purposes.

We only collect information that is strictly necessary to provide the platform's services and fulfil operational obligations. Sensitive details such as IC or passport numbers are only requested when identity verification is required under our security procedures.

How Your Information Is Used

Mh145 uses collected information solely for the following purposes and will not use it for any other purpose without your consent:

Account management: Creating and verifying user accounts, processing secure logins, and managing account settings.
Transaction processing: Verifies and processes deposits and withdrawals in Malaysian Ringgit (RM) securely and accurately.
Customer support: Identifies users when they contact support, investigates technical issues, and resolves transaction disputes.
Platform security: Detects fraudulent activity, duplicate accounts, or unauthorised access attempts using device data and login patterns.
Service improvements: Analyses platform usage patterns in aggregate (not individually) to improve functionality, layout, and user experience.
Platform communications: Sends important notifications relating to your account, transactions, policy changes, or relevant promotional offers where you have given consent.

We do not use personal user information to build third-party advertising profiles or sell data to external advertisers.

Cookies & Session Tracking

The mh145 platform uses cookies to enhance the user experience and ensure security features function properly. The types of cookies used include:

Session cookies: Required to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
Preference cookies: Saves your chosen language, layout, or display preferences so they do not need to be reconfigured each time you visit.
Analytics cookies: Collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.

You can manage or disable cookies through your browser settings at any time. However, disabling session cookies may cause certain platform features — including login and transaction processing — to not function correctly. mh145 does not use cross-site tracking cookies for third-party marketing purposes.

Data Storage, Security & Sharing

All mh145 user data is stored on servers protected with industry-standard SSL/TLS encryption. Access to the user database is strictly limited to authorised personnel and subject to rigorous internal security controls.

Mh145 will not sell, rent, or disclose users' personal information to third parties for commercial purposes. Information is only shared in the following strictly limited circumstances:

Payment processors: Minimal transaction information is shared with approved payment gateways solely to process deposits and withdrawals in Malaysian Ringgit (RM).
Legal requirements: In the event of a valid court order or official request from Malaysian authorities, mh145 may be required to disclose certain information in accordance with applicable law.
Technical service providers: Technical service providers such as cloud infrastructure or IT support may have limited access to system data — they are bound by strict confidentiality agreements.

Inactive user data is retained for as long as necessary to meet legal and financial record-keeping obligations, after which it is securely deleted or anonymised.

User Rights & How to Contact Us

As a user of the mh145 platform, you have the following rights regarding your personal information:

Right to access: You have the right to request a copy of the personal information we hold about you.
Right to rectification: If any of your information is inaccurate or out of date, you can update it through your account profile or by contacting support.
Right to erasure: You may request deletion of your account and personal information, subject to mandatory financial record-keeping obligations that the platform is required to comply with.
Right to withdraw consent: You may withdraw consent to receive promotional communications at any time via the notification settings in your account.

This Privacy Policy may be updated from time to time to reflect changes in platform practices or legal requirements. Users will be notified via platform notifications when significant changes are made. The effective date at the top of this page indicates the latest version in force.

For any questions, requests, or complaints relating to your data privacy, please reach our team at: support at mh145.com. We will endeavour to respond within 5 business days of receipt.

Still Have Questions About Your Privacy?

Check our FAQ section for quick answers, or create an account to experience mh145's security commitment for yourself.

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